Copenhagen 10/6-2025.
I have recieved my coffeetable and I am very happy :-) I had big expectations and was'nt dissapointed. The wood (dark solid american walnut) is very beautifull and the craftsmanship is of high quality. It fits my other furniture and the livingroom perfectly. I am certain I will enjoy and have this furniture for many years.
It took aprox. 4 monts from placing the order to delivery in Copenhagen and the intire process was smooth and hasslefree. The deliverytime was communicated when I ordered the furniture so I expected the deliverytime.
The wooden box in which the furniture came was solid and ensured the the furniture was'nt damaged during transportation.
I am VERY satisfied and I won't hesitate to buy furniture from Slabstudiohongkong in the future.
Kim Dreier
Copenhagen Denmark
This is my second purchase from Slab Studio Hong Kong, and while my first experience was positive, I cannot recommend them after this recent transaction. The business has failed to uphold its own warranty policy and, in my opinion, knowingly sent me a defective piece.
I ordered a custom black walnut end table, which was shipped via FedEx without a required signature or inspection. While this isn't necessarily an issue, upon opening the package, I immediately noticed a 3-inch hairline crack running through the surface. Concerned, I reached out to Yeung for a resolution. His response? He claimed the crack was due to the nature of wood and therefore not their responsibility. While natural wood may develop imperfections over time, a premium, handcrafted table should not arrive with a structural flaw.
According to their website, Slab Studio Hong Kong claims they offer partial refunds for defective items. However, despite this stated policy, they refused to compensate me in any way. When I followed up a second time, Yeung again dismissed my request.
At first, I wondered if the damage occurred during shipping. But after closely examining the pre-shipment photo they provided, I zoomed in and could see the crack was already present. This raises a serious concern—either they failed to conduct proper quality control, or they knowingly sent me a defective item.
I paid over $1,000 for this table. While I understand that handmade furniture isn’t always flawless, I do not expect a significant crack that will inevitably worsen over time due to temperature and humidity changes. Anyone familiar with wood surfaces knows such flaws will expand, potentially compromising the piece’s integrity.
At this price point, a company should stand by its products and honor its own stated policies. Unfortunately, Slab Studio Hong Kong did not.
While I admire their designs and craftsmanship, their unwillingness to address a legitimate issue demonstrates a lack of integrity. I can no longer recommend this business.
**Purchase with extreme caution.**
**6/11/2025 - Reply to SlabStudioHongKong's reply** I'm glad to hear that the SlabStudioHongKong team is committed to ensuring customer satisfaction and happiness with their products. However, I have yet to receive any follow up response regarding a resolution to my issue, so I will stand by my review until that changes.
The defect—a hairline crack on the top surface—is currently only noticeable in a bright room and from certain angles, or detectable by touch, which is how I first discovered it. However, it is a split that runs through the entire surface at a corner, as clearly shown in the non-blurry picture I posted with the tray insert removed. This is not a minor imperfection; it is a structural flaw. No customer would willingly accept such a defect as a desirable feature from a brand-new piece. This is not a worn antique, nor something made of reclaimed wood.
If this piece were displayed in a store or showroom, it would have to be sold at a discount. Yet, because I purchased it online and had it delivered, I’m expected to accept the idea that this is simply a natural characteristic of wood and pay full price. That is neither reasonable nor fair.
I own several pieces of solid wood walnut furniture—from a kitchen table and coffee table, a desk, bedroom furniture, and serval other pieces of ash and mahogany. None arrived with cracks. A flaw like this should be the manufacturer’s responsibility, not the customer’s burden. I hope they recognize this and take appropriate action to address the issue and make good on their word.
If they do me right, I will follow up here again with a revision of my review on their customer service and warranty.
(Additionally, I’ve noticed that SlabStudioHongKong somehow added a couple of photos from a distance to my review in their reply, seemingly trying to disprove my concern that the item was shipped with the crack. I’ll just say that, in the zoomed photo I posted with the pointing arrow, there appears to be a small (yes blurry) white line precisely where the crack is. I’ll leave it to any other reviewers to decide whether this is merely a coincidence.)
Please understand that cracks can occur in any piece of natural wood. It's a common characteristic of wood, and it may have cracks or other imperfections.These characteristics are part of what makes each piece unique.it is not about our carpentry skill level.
If the crack is significantly large and affects the surface appearance, we will provide a refund. Your satisfaction is our priority, and we want to ensure you are happy with your purchase.
please don't attact us.you know the original photo do not have crack before we ship to you.before we ship the item,we must make sure anythings are good.
The bed is beautiful. It arrived in good condition and was easy to assemble. The craftsmanship is very good and my daughter loves it!
We got a this cabinet in unstained ash. They reached out to us to confirm whether this was on purpose (it was), and around two months later this beauty of woodworking showed up. It's astonishing quality, doubly so given the price.
Only complaint is that we didn't have any shipping info until we got a call from freight delivery after it had already cleared customs. That's minor, however, since the folks are responsive to email, so you can always get a human to talk to.
Hello,kellie.
Thank you for your review.Because we are using sea freight.During sea freight(same as all country) ,there are no tracking number.
When your furiture arrived ar your country warehouse,we need to wait their arrangement.After that,they will provide a local tracking number to me.Sometime,the warehouse delayed or missed.Then,i do not have tracking number to me.But more of warehouse are ok,will continue to delivery the product to you except a tracking number only.Sorry for that.it is big product ,not a small product.Hope you can understand it is normal situation.Thank you Thank you
off course,i will check the shipping process time by time. make sure the customer will get the product.
Yeung
Slabstudiohongkong
I recently received my TV console from Slab Studio Hong Kong, and I am truly impressed. The quality of the black walnut wood is superb, with every detail—from the smooth finish to the precise joinery—showcasing exceptional craftsmanship.
Throughout the process, Yeung provided attentive and professional service, keeping me informed with progress updates and responding promptly to my questions. His dedication and clear communication made the entire experience exceptional.
While the creation and delivery process does take a while, about 110 days to door in the US, the artistry and quality of the console more than justified the wait. This piece not only serves as a functional addition to my living space but also stands out as a beautiful work of art.
If you’re considering a bespoke furniture piece that balances functionality with meticulous craftsmanship, I highly recommend Slab Studio Hong Kong.
Quite a long postage time but it was worth the wait. Really great product and beautifully made with quality parts. Very happy with the purchase.
I ordered 4 cabinets for my kitchen. In the past I ordered a side table for my couch. I was afraid of the shipping from so far as I am in the USA, but to my surprise it was super easy. The furniture are my favorite. They are cherry and the finish is impeccable. The furniture are high quality and the craftsmanship is excellent. They came mostly assembled, and putting the together was a breeze. I needed some cabinets to have different dimensions that what was offered and they were able to fulfill my requirements. I couldn't be more happy, and I am planning to order some large wardrobes next.
To put it short, I simply cannot recommend this vendor enough.
To put a few more words to it: Well, this was my first time buying a piece of high end furniture and being of fairly modest means I knew I wanted a cabinet in a very particular style and which would last for a very long time. I found slabstudio early in my search and fell in love with this piece, I was however hesitant to shell out this amount of money, but search as I might I simply could find another cabinet from other vendors in a similar style that I liked as much.
Finally I bit the bullet and contacted slabstudio regarding a custom order. The original piece as advertised comes with two sliding doors with open slats but this didn't quite match the aesthetic I wanted. I therefore asked if it would be possible to modify one of the sliding doors so as to have it match the drawer section while retaining the sliding door function and slabstudio after some clarification, including me sending some rough mockups made in paint, replied that they could certainly do that for me.
The entire ordering process was very pleasant and they were quite helpful.
I made the order on 8 november 2024 and recieved the piece, which was very securely packaged, on 17 february 2025.
Now I live in denmark so a delivery time of just over 3 months for a custom piece of high end carpentry shipped all the way from Hong Kong is quite fast in my book.
Lastly i would to note that slabstudio included shipping expenses and import taxes in the price. Again, I live in Denmark so I was somewhat sceptical of this, thinking that surely i'd be getting a call from customs so they could slap me with that 25% VAT. It turned out to be true though and the cabinet was delivered without having to deal with customs.
The cabinet itself is beautiful. From the wood itself, the finish and the detailing. It is quite solid and I almost blew out my back getting it up the stairs to my second story apartment. Additionally, the custom sliding door could not be closer to what i had envisioned, to the point that I suspect they straight up used the same size and type of recessed grip handle as I used in my mockups.
I highly praise slabstudio for their work and thoroughly recommend them. Excellent customer service, excellent craftmanship and the price is remarkably cheap compared to my local market so I will almost certainly be buying from them again if I can save up enough to buy something else in this price range.
I purchased this all walnut Japanese Style television console in the biggest size they offer but I wasn't quite happy with how short it was, but that wasn't a problem for these guys. I told them I needed it a few inches bigger and they made it happen. I was worried the proportions were going to be all off , that was not the case. Everything came out perfect. The shipment came well boxed so there was no damage during shipping.. I'm looking into buying more pieces from these guys again..
I purchased two separate pieces; both are stunning! They’re exactly what I was looking for, and probably the best furniture I own right now. The craftsmanship is excellent. They were shipped carefully, and arrived in perfect condition. Yeung is extremely communicative, helpful, and courteous. I would definitely order from here again.
J'ai commandé un buffet, un meuble TV et une console. Excellent travail ! Je vous suis très reconnaissant ! Les meubles sont très beaux et bien réalisés ! Le propriétaire de l'entreprise était constamment en contact avec moi et discutait de tous les détails concernant le mobilier. Je suis incroyablement satisfait du résultat, qui a dépassé toutes mes attentes ! Merci beaucoup!
Incredible piece of furniture, looks absolutely beautiful, the wood is so well put together and it goes so well in my new home which is my first place! Yeung was great the whole way, always really responsive on WhatsApp whenever I messaged him. Couldn’t rate the customer service or overall experience any higher, will definitely purchase from him again!
I ordered the Japanese Oak TV Stand in White Oak and it exceeded my expectations.
For anyone who was wondering if this is a legitimate company, yes it is. I felt like I was taking a huge risk especially with the minimal reviews, costs and long lead times, but after receiving the product I can honestly recommend this company to anyone. The quality of the product is exceptional, and I can tell this is piece of furniture is going to last a lifetime.
Yeung maintained good communication throughout the entire process and answered all my questions quickly and transparently. We discussed and confirmed the measurements upon ordering and also drilled cable holes for me in the back of the unit.
While not the cheapest prices and wait times, it is worth the investment. Very happy customer!
High quality and looks exactly like in photos. Drawers move very smoothly. Customer service was amazing, and good communication avout measurements and shipping during each step of the process.
Beyond impressed with the workmanship, exotic wood and shipping. Absolutely stunning piece, arrived without a scratch! Most amazing company to deal with and customize to my specs.
My custom cabinet turned out better than I had ever hoped. Yeung has used top quality materials and superior craftsmanship. The hand rubbed finish is second to none. I will absolutely be making more purchases in the future.
Très beau meuble. Service client très réactif et professionnel.
Merci Kévin.
Very impressed by the quality of the product. Arrived in perfect condition and communication with the seller was great throughout the process. This is a piece that will last decades. We will definitely be purchasing more from this shop! Thanks, again!
Thanks you so much.
Die Couchtischplatte sieht wunderschön aus. Einzigartiges Meisterstück. Es macht sich hervorragend in unserem Wohnzimmer. Alles hat super geklappt. Kundenservice + Lieferung verliefen reibungslos. Vielen Dank.
Danke.Ingo
Ich hoffe, Sie werden mehr bestellen. Wenn Sie Hilfe benötigen, kontaktieren Sie mich bitte. (übersetzt von Google.)
I just received my order, and despite being shipped a long distance to the US, it arrived in excellent condition. I ordered the Solid American Black Walnut. The craftsmanship is impeccable, and the finish is superb. We adore the design, intricate details, and the smoothness of all surfaces, even inside the cabinet and drawers. Although it took a significant amount of time (3 months, 25 days) for it to be made and delivered, it was worth the wait! Yeung provided excellent responsiveness and customer service, keeping us well-informed throughout the process. Overall, I highly recommend and love their furniture.
Thanks you.
Because your furniture need more protection.I spend more time to do.
The craftsmanship is better.because our production is more step than other shop.it is our advantage.
Our experience working with Yeung was very great. He was very prompt and patient to explain details about the custom ordering process, very keen in documenting details and communicating to us at different stages of order progress. We have purchased a live edge dining table top and custom legs. Yeung has shared details and images of the exact table top we will be receiving from their inventory so that we don't feel any surprises later with regards to grains and patterns of wood. He also provided right suggestions on measurements while we were selecting custom legs suitable for the table top. Shipment arrived with a very solid and sturdy wooden crate packing with good cushion inside to avoid any possible damages. Overall we highly recommend SlabstudioHongKong and Yeung for our friends and family.
Hello,Jayanth
Sorry for late rely.So happy to do this deal with you.
and thanks you for your review.
the table is perfect, and the gentleman was very quick to prepare the order. very nice and accommodating person. I recommend.
Thanks you thanks you
This slab looks amazing! It is even more beautiful in reality than in the picture! Quick delivery, good secure packaging. The seller is extremely easy to communicate! Would highly recommend! We are looking forward to assembling the table ( We will be happy to add pictures as soon as the table is complete)
thanks you so much.it is rare piece.hope you like the slab .
We love our new dining table! Yeung was absolutely amazing throughout the whole process, from showing us multiple slab options to updating on the preparation and shipping. We love all the items we bought from her and have already made a second purchase!
thanks you so much.hope your family also like small products too.
